Last Updated: July 31, 2025

Introduction

Printer Support Services ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our printer support services.

Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access the site or use our services.

Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us when you:

  • Fill out forms on our website
  • Contact us via our contact form
  • Subscribe to our newsletter
  • Request technical support
  • Participate in surveys or promotions

This personal information may include:

  • Name
  • Email address
  • Phone number
  • Printer model information
  • Technical issues you are experiencing

Automatically Collected Information

When you visit our website, we may automatically collect certain information about your device, including:

  • IP address
  • Browser type
  • Operating system
  • Pages you visit
  • Time spent on pages
  • Referral sources

How We Use Your Information

We may use the information we collect about you for various purposes, including to:

  • Provide, maintain, and improve our services
  • Process and fulfill your requests for technical support
  • Communicate with you about our services, updates, and promotions
  • Monitor and analyze usage patterns and trends
  • Protect against, identify, and prevent fraud and other illegal activity
  • Comply with legal obligations

Sharing Your Information

We may share your personal information with:

  • Service Providers: Third-party vendors who perform services on our behalf, such as technical support specialists, payment processors, and analytics providers.
  • Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities.
  • Business Transfers: If we are involved in a merger, acquisition, or asset sale, your personal information may be transferred as part of that transaction.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our website and to hold certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our service.

Your Data Protection Rights

Depending on your location, you may have the following data protection rights:

  • The right to access, update, or delete your personal information
  • The right to rectification (to correct information)
  • The right to object to our processing of your personal data
  • The right to restriction (asking us to limit our use of your personal data)
  • The right to data portability (asking for a copy of your data in a structured format)
  • The right to withdraw consent

Data Security

We implement appropriate technical and organizational measures to protect the security of your personal information. However, please be aware that no method of transmission over the Internet or method of electronic storage is 100% secure.

Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect or solicit personal information from children. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top.

Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Email: privacy@itgeeks.help

Phone: (555) 123-4567

Address: 123 Printer Support Lane, Tech City, TC 12345